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Key Business Investments for Digital Transformation in 2024

May 2024


Gain insight and strategy into technology investments to lead your company through a successful digital transformation.

Amid high-speed technology evolution, companies should make smart, informed decisions to drive digital transformation. According to spend projections for 2024, digital leaders will not only rebound but will likely outspend their lagging counterparts, highlighting the value of innovative digital investments—and the widening gap between digital leaders and laggards.

Through the TEKsystems State of Digital Transformation 2024 report, we learn that businesses are prioritizing technology investments—with digital leaders investing in digital transformation solutions and technologies to maximize resources and revenue.

72%

of digital leaders expect to increase their digital investment spending in 2024.


Most Impactful Technology Investments

These survey results indicate which digital investments are most likely to significantly improve the way businesses operate over the next 12 to 24 months:

42%

Artificial intelligence and machine learning tools


40%

Automation technologies


38%

Software as a service (SaaS)


36%

Big data analytics


Our biggest focus right now is AI. If we can capitalize on the potential of AI, we believe it will deliver maximum competitive advantage.

— Fortune 500 Retail Organization



Key Technology Challenges in DX Efforts

Digital transformation investment is seen as a top challenge for companies because of the complexity of the current environment and siloed mindsets/behaviors.

There are also concerns regarding gaps in technical talent and the need to identify current and future skills that are necessary to deliver digital products/services. The integration of AI, automation and collaboration tools can alleviate skills gaps, but these challenges require creative and holistic talent strategies. This approach allows companies to acquire and nurture the skills essential for a future-ready workforce.

REVIEW NOTABLE FINDINGS FROM THE DIGITAL TRANSFORMATION REPORT


a money sign

Technology spending per DX initiative

orange increasing bar chart automation icon

The swift rise of AI / machine learning

Decreased time to productivity

ROI timelines on technology investments per digital leaders vs. digital laggards

orange multiple systems operators icon depicted as person with tie and gears

Challenges cited by leaders related to their digital transformation journey


State of DX mark

Maximize Your Technology Investments

Key platform decisions, countless configuration options and far-reaching technology implications are challenges for even the most sophisticated companies. Our full-stack expertise in digital transformation solutions transforms your digital investment goals into measurable results so you can navigate the digital landscape and avoid pitfalls.