Modernizing and humanizing the digital workforce

Companies want to spend less time analyzing problems and more time solving them. They need their digital workforce to be more efficient. But humanizing a digital workforce presents challenges for companies.

On this episode of IT Visionaries podcast, Ram Palaniappan, senior practice director at TEKsystems Global Services, discusses how he and his team are modernizing the digital workforce with an eye on humanization, and why unstructured datasets are unlocking more doors for today’s companies.

Listen to learn:

• The main concern with the digital workspace is not about automation—it’s about adoption.
• Voice assistants are just starting to scratch the surface of their capabilities.
• Companies like Uber and Airbnb have changed the structure of how businesses now operate.

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