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A Story of Owning Change

Old-School Problem, New-Age Solution

Accelerating the modernisation of a legacy system for a multinational insurer.

8

Months to release digital product journey

23%

Restart rate of previously cancelled modernisation projects

58%

Reduction in maintenance and licensing costs

People using tablets and laptops

OWNING CHANGE IN INSURANCE

Our client is a leading multinational insurance company, serving over 11 million users across Asia, with an ambition to disrupt the insurance space with their customer-led, innovative approach.

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The challenge: The age-old pain

Our client faced an urgent need to modernise their legacy IBM AS400 systems. Several recent acquisitions pinpointed to the restrictiveness of AS400 for technology integration and data analysis - both of which are critical drivers for business growth.

However, our client lacked the bandwidth required to deliver this project internally, which led them to explore viable service provider options from the market who could cater to their needs. TEKsystems was chosen due to our extensive network of technical consultants, who had the domain knowledge required to deliver the project and provide change management support for the transformation.

Our proposal: Deliver quality, quickly

TEKsystems was brought in with the objective of bridging the skills gap by leveraging our pool of proven consultants to supplement the client's wider IT team and provide the required expertise to deliver the modernisation in a timely manner, while maintaining high quality.

Despite AS400 being a relatively niche and outdated technology, TEKsystems successfully deployed a team of engineers with a strong understanding of AS400 systems. We ensured that our consultants had hands-on experience transforming AS400 portfolios, with in-depth knowledge on best-practice, reference architectures, integration patterns, risk mitigation and migration to x86-x64 bit platforms.

multiple roads and highways

Real-world Results

  • TEKsystems’ consultants were able to seamlessly integrate into the client’s wider IT team, providing the knowledge required for efficient AS400 modernisation.
  • We developed an assessment methodology during the project planning phase, providing clarity on any change management requirements, and allowing sufficient time for implementation.
  • Utilising our expertise and framework, the client was able to deploy a new digital product journey in just eight months.