5
Business Intelligence SMEs deployed
100%
On-time launch of flight booking system
15M+
Customers served across the globe
OWNING CHANGE IN TRAVEL
Our client is a leading travel agency with operations spanning 90+ countries worldwide.
The challenge:Travel Booking Made Effortless
As part of their customer acquisition and revenue growth roadmap, our client kickstarted a flagship initiative to develop a new online travel booking platform on Azure cloud that could support their operations across the globe. From booking low-cost passenger flights to bundled corporate travel packages, their objective was to increase the visibility and accessibility of their service offerings, deliver a seamless user experience, and drive repeat purchases.
One of the largest programmes of work undertaken by our client, the project required extensive technical expertise and a data-driven approach to ensure successful, on-time implementation. With limited internal resources and budget constraints, our client needed access to skilled Business Intelligence (BI) SMEs with proven expertise in Azure cloud technologies.
Our proposal:No Turbulence with Business Intelligence
During the data preparation phase of the programme, TEKsystems worked closely with key stakeholders to map out the implementation roadmap and identify the skill gaps within our client’s existing data ecosystem. To gain insights on customer preferences and purchasing patterns, it was critical to set up a mature Azure-integrated data processing, analysis, and visualisation practice that could drive informed decision-making.
Our delivery team leveraged our extensive talent networks, screening 55+ potential resources over two-days to assess their technical skills and knowledge, replicable experience, and career aspirations. This was pivotal in streamlining the hiring process and ensuring that all resources deployed were the right technical and culture fit and would be retained through to the project completion.
Within 48-hours of qualifying their needs, a shortlist of 12 skilled BI SMEs was then presented to our client, with five resources selected for the programme. The entire hiring process was completed within two weeks with a 100% fill rate. Our ability to quickly identify high-quality BI resources and get them up to speed was pivotal in accelerating project delivery.
Real-world Results
TEKsystems deployed a specialised project team of one BI Lead, one BI Analyst, and three BI Developers to build and deliver the major components of our client’s Azure Data Lake platform and BI architecture. Our BI Lead provided project oversight and mentorship to junior BI Developers to design and deliver the reporting solution for the new online booking platform. Our team also introduced a myriad of cutting-edge data tools including Delta Lake for data storage, Azure Data Factory for data integration, Databricks for data transformation and PowerBI for end-user data analytics and reporting.
Our BI SMEs assisted our client with planning, designing, and deploying the D365 Finance and Operations Power BI enterprise environment using Power BI Dataflows and Azure Data Lake. To accelerate project delivery, they ensured the accurate capture and detailed documentation of user requirements, functional specifications, and testing procedures, as well as streamlined workflows to boost agility and drive effective change management.
As a result, our client was able to successfully enhance their BI capabilities and launch their new online travel booking platform on time. Powered by Azure and serving millions of customers across the globe, this initiative has been instrumental in widening our client's global footprint and improving user experience in leaps and bounds.